Privacy Policy

This privacy policy (“Privacy Policy”) sets forth a full and complete statement of the privacy related practices and procedures adopted by Geek Care for its services under Geek Care. This Policy is effective as of the date set forth above, and will remain in effect and updated as this Policy provides. This Privacy Policy is an integral part of the Terms and Conditions posted at [ www.geekcares.net/privacy-policy.html].

Definitions

All terms initially capitalized shall have the meaning set forth in the Terms and Conditions, of which this Privacy Policy is an integral part. Application Geek Care aims at resolving/providing onsite & online solutions to different queries/problems that users of personal computers and peripherals may encounter while using it. The users of this service while creating their profile on the Portal for this purpose may be parting with their personal details/information. This Policy is to communicate that we respect your privacy, and we assure you that we will maintain and use this information responsibly. This policy applies to persons employed by or otherwise affiliated with Geek Care’s customers, prospective customers, any persons that visit Geek Care’s web site, persons who receive commercial communications sent on behalf of Geek Care, and persons submitting employment inquiries to Geek Care. This Policy does not apply to persons employed by Geek Care. We agree not to process personal information in a way that is incompatible with the purposes for which it has been collected or authorized by the users.

Form of Information

This Policy applies to information that is obtained by Geek Care whether through electronic or print communications. Geek Care respects your privacy and is committed to protect the personal information that you share with us. Geek Care requests certain Personal Information as identified herein. Do not provide Geek Care with additional Personal Information unless you are requested to do so.

Personal Information

“Personal information” means any information relating to an identified natural person, or a natural person that can be identified directly or indirectly, by reference to an identification number, or one or more factors relating to physical, psychological, mental, economic, or social identity.

INFORMATION WE COLLECT

Information You provide to us.

Information that is necessary for the use of the Geekcares.net Platform We ask for and collect the following personal information about you when you use the Geekcares.net Platform. This information is necessary for Booking appointment to visit your doorstep to provice you the services.

Failing to provide any of this data or decision to delete or object to the processing of any of such data may result in de-activation of your Geekcares.net Account. Account Signup Information. When you sign up to Geekcares.net, we require you to provide minimum information - email address and password. In some particular cases we ask you to provide more information - such as your first and last name, email address to communicate, your home address, contact details to contact you for providing your doorstep services. Such information is required when you are applying for booking appointment to home visit.

Payment Information.

To order and use features of the Geekcares.net Platform (such as Doorstep Service Appointmentv), We never ask your financial information ie your banking information, credit card or debit card informations.

Always we ask to pay via cash once your service done. We never offer online service like remote support.

Communications, Chats, Messaging. When you communicate with the Geekcares.net (using the general inquiries window), we collect information about your communication and any information you choose to provide or disclose. In order to respond to your request, we may access information provided in your Geekcares.net Account, purchase services history, etc.

Visitors and users of our User’s websites or services. We may also collect information pertaining to visitors and users of our User’s websites or services (“Users-of-Users”), solely for and on our Users’ behalf.

You may also choose to provide us information when you fill in a form, conduct a search, update or add information to your Geekcares.net Account, respond to surveys, post to community forums, participate in promotions, or use other features of the Geekcares.net Platform.

Geekcares.net processes information you provide to us on the legal basis of:

Your consent, expressed whilst voluntarily filing and filling your Personal Data info in signal-up paperwork, by electronic mail, request or inquiries window, and so forth.; and Conclusion and overall performance of contractual preparations and obligations among Geekcares.net and the User

Disclaimer

Please constantly take care and look at at least the subsequent minimal necessities for the protection of your personal statistics:

please miss the use of your call, address, telephone range, e-mail, date of start, other special (sensitive) statistics, etc. In the situation of the request or file name;

please omit the usage of your non public code and different economic information and info, health, member of the family info, or other precise (sensitive) facts, within the texts of requests, e-mails or comparable communication to us, and Please ensure that the final personal statistics are most effectively indicated to the extent necessary for the functions for which the letter, request or inquiry is dispatched.

Right to delete your data

You may additionally at any time access and edit, replace or delete your contact information by means of logging into your Geekcares.net's platform Account.

Please note that you will simplest be capable of deleting your email all through the activation of your Geekcares.net Account. To deactivate your Account, please send your request to [email protected], and you will be provided with further steerage.

Information related to the calls or conferences you take part

In cases wherein you call Geekcares.net or agenda an appointment for an assembly, such conversations might be recorded via Geekcares.net. For nice control purposes. As a result, we are able to keep and enhance the first-rate of Geekcares.net offerings based on Geekcares.net first-class requirements and guidelines. For this purpose we will process the subsequent data: email deal with, date and time of communique, its period, audio and/or video recording, any other personal records supplied via you voluntarily all through the verbal exchange. Also, provided email address and / or phone No. May be used for the purposes of allowing you to attain us or contacting you concerning your being counted.

In such cases processing is important for the reason of the valid hobbies pursued via Geekcares.net (below Article 6(1)( f) of GDPR) or is primarily based to your consent, while you consent to video recording through turning video on, or offer sure statistics voluntary (beneath Article 6(1)(a) of GDPR).

The recordings will be kept up to for 30 days and deleted thereafter as soon as technically feasible.

How does Geek Care gather personal information?

General Browsing: Geek Care gathers navigational information about where you go on our Web site. This information allows us to see which areas of our website are most visited. This helps us improve the quality of visitor’s online experience by recognizing and delivering more of the features, services and products our visitors prefer. Additional non-personally identifiable information (i.e. domain type, browser version, service provider and IP address) may be collected which will provide information regarding your use of our Web site (such as the time of your last visit to a page on our site).
Registration and Transactions:Any information you provide to us at this site when you establish or update an account, purchase service plans online or request information (i.e. name, address, e-mail address and telephone number), is maintained in private files on our secure Web server and our internal systems. This information is used to enable Geek Care to deliver services to you. Geek Care and its employees do not entertain the credit card information in any form of communication on any of the media (website, chat, testimonial, remote support, email and voice). Geek Care neither stores nor publishes your credit card number on any of the media form on its server.
System Information: Geek Care do not access any personal information (such as the contents of personal documents or web browsing history) stored on a PC. The data collected from the PC includes items such as: System board, BIOS, CPU, video, and memory configuration; Disk drives, disk controllers, and installed hardware; System name & IP, Windows version, and browser type; System status such as CPU load and available disk space; Programs running during testing.
Use of Cookies: Geek Care uses a browser feature known as a cookie, which assigns a unique identification to your computer. Cookies also allow Geek Care to make our site more responsive to your needs, by delivering a better and more personalized experience to you. The cookies are typically stored on your computer’s hard drive and are used by Geek Care to help track your clicks as you go through the pages within Geek Care web site. In addition, Geek Care uses cookies to help keep track of support requests and to tell us whether you have previously visited Geek Care. This allows registered users to avoid re-entering information upon every new visit to our site.

Does Geek Care disclose your personal identifiable information?

We never disclose our client information to any one. specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our Web site, the site or the public. Geek Care does not sell, rent or trade your e-mail address to third parties. We may, however, use third parties to help us provide services to you, such as providing doorstep service, monitoring site activity, conducting surveys, and administering e-mails. If personally identifiable information (i.e. name, address, e-mail address, telephone number) is provided to any of these third parties, we will require that such information be maintained by them in strictest confidence.

Forgotten, Lost or Stolen Information

If you have forgotten your password, we provide a mechanism that e-mails your password to you. Since the “forgot my password” feature sends your password to the email address that you used for registration, do not use an email address that can be accessed by others that you would not want to see or change your Geek Care account information.Always use caution when giving out any personally identifiable information about yourself or your children in any Communication Services. Geek Care does not control or endorse the content, messages or information found in any Communication Services and, therefore, Geek Care specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Services. Managers and hosts are not authorized Geek Care spokespersons, and their views do not necessarily reflect those of Geek Care.

What Are the Other Key Elements of Geek Care Privacy Policy

Access

Geek Care provides individuals with access to the Personal Information about them that Geek Care holds. Geek Care agrees that individuals may correct, amend, or delete that information where it is inaccurate, except where the burden or expense of providing access would be disproportionate to the risks to the individual’s privacy in the case in question, or where the rights of persons other than the individual would be violated.

Security

Geek Care takes reasonable precautions to protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction. Geek Care’s website has safeguards in place to protect the loss, misuse and alteration of the data you provide to us with physical, electronic, and managerial procedures. In certain areas of Geek Care’s website, Geek Care uses industry-standard SSL-encryption to enhance the security of data transmissions. While Geek Care strives to protect your Personal Information, Geek Care cannot guarantee the security of the Personal Information, so Geek Care urges you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser. Within Geek Care, data is stored in controlled servers with limited access by authorized personnel…

Data Integrity

Geek Care ensures collected data is reliable for its intended use, accurate, complete, and current...

Third Party Sites

Geek Care will collect Personal information that is relevant for the purposes for which it is to be used. Geek Care takes reasonable steps to ensure that data is reliable for its intended use, accurate, complete, and current

Contact Us

If you have any questions about this Privacy Policy or this website, or wish to review or update your Personal Information, then please email us at [email protected]

Enforcement

Geek Care periodically verifies that the policy is accurate, comprehensive for the information intended to be covered, prominently displayed, completely implemented, and in conformity with applicable privacy laws. We encourage interested persons to raise any concerns with us using the contact information above. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of Personal Information in accordance with the principles contained in this Policy. As an initial matter, Geek Care shall address each individual complaint regarding Geek Care compliance with this Policy.

Data Integrity:Geek

Changes to this Privacy Policy

We reserve the right, at any time and without notice, to update or otherwise modify this Privacy Policy by posting such update or other modification at the Privacy Policy page on the Website. Any update or other modification shall be effective immediately upon such posting. Accordingly, we encourage you to review this Privacy Policy periodically to determine if it has been modified.